Word Balloon Pro not saving my configuration

[Wanderley]

Dear Sir,

I started to use Word Balloon Pro, but it is not saving the configurations I make.

I change the colors of the balloons and press the save button, but the plugin does not save my configuration, and the balloons keep the default colors.

You can see what is happening in the following image:
https://www.screencast.com/t/Msf537h1kh

Please tell me what to do to make Word Balloon Pro save the configuration.

Best Regards,
Wanderley Moura
wmoura@wmoura.com

My Usage environment is:
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Server software : LiteSpeed
Server OS : Linux
PHP version : 8.1.5
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WordPress version : 6.0
Multisite : false
Theme : generatepress
Word Balloon version : 4.19.1
Word Balloon PRO version : 4.19.0
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OS : Windows 10
Browser : Chrome 103.0.5060.114
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.114 Safari/537.36 Edg/103.0.1264.49
————–
Active Plugins :
Admin Columns 4.4.5
Admin Menu Editor 1.10.2
Advanced Custom Fields PRO 5.12.2
Custom Post Type UI 1.12.1
EditorsKit 1.33.7
FileBird Lite 5.0.1
GenerateBlocks 1.5.2
GenerateBlocks Pro 1.2.0
GP Premium 2.1.2
Hustle 7.4.13.1
Image Regenerate & Select Crop 6.2.2
iThemes Security Pro 7.1.3
LiteSpeed Cache 4.6
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue 3.1.44
Perfmatters 1.9.4
Pre-Publish Checklist 1.1.1
PublishPress Blocks Pro 2.13.3
PublishPress Pro 3.8.1
PublishPress Series Pro 2.9.1
Rank Math SEO 1.0.92.1
Rank Math SEO PRO 3.0.15.1
Resizable Editor Sidebar 1.0.0
Safe SVG 2.0.2
ShortPixel Image Optimizer 5.0.5
UpdraftPlus – Backup/Restore 2.22.14.25
Word Balloon 4.19.1
Word Balloon PRO 4.19.0
Yoast Duplicate Post 4.5
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[YAHMAN]

Hi,

Thank you for your comment.

I think the settings have been saved.

It could be a cache issue.

Try the following:

https://support.google.com/accounts/answer/32050

[Wanderley]

Thank you for your prompt reply.

It was the browser cache that was causing the problem.
Everything is working now.

[YAHMAN]

Thank you for your report.

I’m glad you were able to solve the problem!